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This page contains links to common issues and helpful documents.  For specific support articles, please use the search tool.

 

bulletSales
bulletRecommended Peripherals
bulletHardware

SALES

Sybase Advantage Database server (Client / Server)

Sybase Advantage Database Server (who needs it?)

Limitations of Local Server (Non Client/Server mode)

Advantage Database Server (Client/Server) Software (Sybase, iAnywhere)

Cost comparison (Sybase Advantage vs. Oracle vs. Microsoft) requires Adobe Acrobat

Sybase iAnywhere web site (Advantage Database Server information ONLY)

Miscellaneous

Compulink Server and workstation configuration details

Requirement for setting up Advantage software in a Wide Area Network (WAN)

RECOMMENDED PERIPHERALS

Barcode Scanners

Barcode readers and printers recommended by Compulink

Symbol LS2208 tethered Scanner (available in PS2 or USB)

Symbol LS4278 Bluetooth scanner (up to 3 scanner per cradle with the range of up to 30 feet) USB or PS2

Symbol LS3478 Bluetooth scanner (up to 5 scanner per cradle with range of 300 feet with direct line of site) USB or PS2

Choose your scanner carefully (Symbol Scanners at a glance)

Barcode Label Printer

Barcode readers and printers recommended by Compulink

Dymo Label Printers - Dymo LW400 Turbo recommended by Compulink

Arch Crown Datamax E-4203 label Printer (requires Adobe Acrobat)

 

Patient's TWAIN Device Interface (TWAIN CameraS)

Microsoft LifeCam Series - Tested by Compulink: VX-3000

 

TWAIN Scanners

Document and Insurance Card Reader (www.ambir.com)

Insurance Card Scanner (www.ambir.com)

Duplex Document and Insurance Card Scanner (www.ambir.com) For double-sided scanning (LAN ONLY)

Document and Insurance Card Scanner (www.pentaxtech.com)

Document Scanner (www.epson.com) Most Epson Perfection Scanners are compatible with Compulink

Ambir Multi-Sheet Scanner line (www.ambir.com) This scanner offers an Automatic Document Feeder but has no flatbed scanning option. (LAN ONLY)

Fujitsu Multi-Feed Scanner line Compulink has tested only the Fujitsu fi-5015C Sheet-fed scanner successfully.  This scanner provides a flatbed as well as a document feeding option.  (LAN ONLY)

 

POINT OF SALE

Cash Drawers (M-S Cash Drawers)  Serial interface (COM1) ONLY, USB not supported

 

WIRELESS SOLUTION

Lenovo Thinkpad X Series Tablets

Linksys Dual Access Point (Access Point) for setting up tablets or laptops

 

Image Advantage Solution

Image Advantage Solution Frame Grabber (client provides camera)

Expanded cable for the above Frame Grabber (included with Frame Grabber if purchased through Compulink, requires Adobe Acrobat)

Image Advantage Frame Grabber Solution (with camera)

 

Crystal Reports

Crystal Decisions

Crystal online Store

 

PREVIOUSLY RECOMMENDED PRODUCTS

Compaq Tablet PC TC1100 (wireless tablet PC edition)

Logitech QuickCam® Pro 4000/5000  or Quick Cam Orbit (for capturing patient pictures- Note: not supported in Windows 98 or 2000, will work if version 9.5 driver is installed and y version 10 driver is installed over 9.5)

QuickScan® QS6000 Plus Handheld Scanner (tethered Barcode reader - PS2 or USB connection, USB is used for systems with no keyboard or laptops)

Symbol P360 Memory Scanner/Phaser (batch memory barcode reader - PS2 connection)

Symbol P470 Scan-Intensive Cordless Data Collection/Phaser (wireless barcode reader solution - PS2 connection)

Insurance Card Reader (www.bizcardreader.com)

Document and Insurance Card Scanner (www.pentaxtech.com)

USB External Backup drive (www.certance.com)

Clio C-1050 (Thin Client For Wireless Environments)(no longer recommended)

Percon Snapshot (Discontinued)

Matrox Image Board Frame Grabber (Discontinued)

Fastpoint Light Pens (for Draw Advantage)

Electronic Signature Capture (www.topazsystems.com)

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HARDWARE

HOT TOPICS:

bullet Error accessing the help file after installing Windows Updates
bullet XP Service Pack 2 Installation
bulletBackup Recommendation
bullet How to set up a WAN
bullet Performance issues using Advantage software
bullet USB DOT4 Printer Ports Issue
bulletHow much storage will you need?
bulletBackups that can be read in Compulink
bulletCalculating necessary Hard disk space for paperless solution
bullet List of recommended peripherals by Compulink

Useful Tech Links

bulletGeneral Technical Help Reference
bulletProtect Your PC
bullet

Windows Terminal Services

bullet

Networking - Protocols

bullet

Windows Hot Keys

bullet

How to Diagnose and Test TCP/IP

 

Installation Instructions:

 
bullet Compulink Configuration Guide (General Network guide for new and existing clients)
bullet Installation Instructions for Webcam
bullet Installation Instructions for Insurance Card Scanner
bullet WAN Twain Device Interface installation
bulletDymo Installation Instructions
bullet Visioneer Strobe 200 installation instructions

 

Please use the search tool for more articles

Also see the TOC page

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Questions or problems regarding this web site should be directed to Michael A.
Copyright © 2004 Compulink Business Systems. All rights reserved.
Last modified: 05/01/08.